To raise a ticket on erxes XOS, you need to follow these steps:

- Sign-up to https://help.erxes.io/ using your account. 
- Click on the "Ticket" button on the top right corner of the screen.
- Fill in the required fields, such as the ticket title and description.
- Attach any relevant files or screenshots to the ticket if needed.
- Click on the "Submit" button to create the ticket.

When you press "Ticket" on the top right side of the website, you'll see the list of the existing tickets raised and their status. Please review them individually to see if they have been resolved. 
You can view and manage your tickets on the XOS dashboard. You can also communicate with the support team and other stakeholders through the ticket comments. To close a ticket, mark it resolved and provide feedback on your experience. 

You can view an example of this in our video post.

https://youtu.be/peY3DSNPiWI