Nauren Batjargal16 Jul 2021

INTRODUCTION

By integrating a Facebook page connected with your organization, all of the comments will be automatically sent into your team’s common inbox on erxes. In order to connect your page:

You must be an admin.
You must be permitted by an erxes system administrator.
If you added the organization on erxes, you will be permitted.

How to connect your Facebook page

Click on ‘App store’ in the Integration settings.
Click ‘Add’ next to ‘Facebook Post’.
Click ‘Continue with Facebook’ in the new window.
Click on ‘Continue as you’ to temporarily connect your Facebook account to erxes.
Select your chosen account.
Select the pages you would like to link on erxes.

Enter the following information to successfully link your page.
- Integration name
- Brand: The brand which the Facebook page represents.
  - If you haven’t created a brand yet, you can create one by following the steps here(link to brands).
- Channel: The channel into which the integration will be put.
  - If you haven’t created relevant channels yet, you can create one by following the steps here(link to channels).
To view your successfully connected Facebook post-integration, you can check on the App store page.